In short
- Answers calls on your business number, any hour, many calls at once.
- Speaks Urdu and English, and understands the mix people actually speak.
- Takes orders and bookings, answers questions, and transfers to a person when needed.
- One-time setup, then a monthly fee. Call minutes billed by usage.
Why a voice agent, not just a chatbot
A big share of Pakistani customers still prefer to call. Older customers, people driving, people who do not want to type. When the line is busy or the shop is closed, that call goes to a competitor. A voice agent means:
- No busy tone — it can handle several calls at the same time.
- No closed hours — late-night orders and Sunday enquiries get answered.
- No lost details — every call is recorded, written out and summarised.
- Same quality every call — polite, patient, never tired on the 200th call.
What it can do on a call
- Take a food or product order, read it back, and confirm the total.
- Book, move or cancel appointments.
- Answer timings, prices, branches, delivery areas and stock questions.
- Screen leads: ask budget, area and timeline, then pass hot leads to sales.
- Transfer the call to a person, or send your team a WhatsApp with the details.
A real example
For a restaurant brand in Pakistan we built a voice agent that picks up phone orders, takes the order in Urdu or English, and saves every call with a summary. The same order flow also runs on WhatsApp, so phone and chat orders end up in one place.
What it still needs people for
We are honest about limits. Read what AI voice agents can and cannot do in Urdu. In short: very noisy lines, angry complaints and long negotiations should go to a person, and we set the agent up to hand those over fast.
Price
One-time setup, then a monthly fee, priced after a free check-up. Call minutes are billed by usage on top; we give you the expected monthly figure for your call volume before you start.